Secura Milk Frother Troubleshooting! (5 Problems Solutions)

If you are a coffee lover, you know how a layer of whipped and thick milk can make the composition of your drink luscious. There is no alternative but to use an electric milk frother to prepare such a layer of milk in this era of advanced technology.

Secura milk frother is one of the well-established names in this sector. Using this automatic electric appliance, you can make your Cappuccinos, lattes, and macchiatos more attractive, foamy, and delicious.

However, as a Secura milk frother user, you may encounter a few inconveniences. We will mention those issues along with their probable solutions in this article.

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Secura Milk Frother Stopped Working!

During frothing or heating milk with your Secura milk frother, it might stop the mid-way. This is annoying. But nothing happens without reason. Several causes are responsible for such a kind of malfunction. We are going to discuss those causes here. At the same time, we will provide you with their troubleshooting.

Why Is Your Secura Milk Frother Stopped Working & What To Do?

1. Power failure:

Your neighborhood or residence probably experienced a power outage. So, the power supply to your Secura milk frother was lost. Thus, the Secura milk frother stopped working.

 In this case, wait for the electricity to come back.

2. Damaged power cord:

Your Secura milk frother’s power cord somehow got damaged while you were frothing or heating milk. The milk frother stopped working as a result of this.

In such a situation, examine the power cable. Make sure it hasn’t been damaged or burned. If it is damaged or burned, replace it.

3. Malfunctions of inner parts:

There are three very fundamental parts of a milk frother. They are-a heating element, a rotatable device, and a motor. If any of those parts of your Secura milk frother got broken or damaged during its operation, it wouldn’t work anymore.

In this circumstance, you can take a couple of actions. If the milk frother covers the warranty, contact the Secura milk frother customer care or take it to the retailer shop from where you have bought it.

If the warranty of your milk frother has expired, have an expert examine those parts. If s/he suggests, purchase Secure milk frother replacement parts from local or online markets for mending.

4. Overheated base:

You might have run several heating programs consecutively. For that reason, the base of your Secura milk frother got too hot. As a consequence, it stopped working during the frothing or heating of milk.

In such an instance, allow it to cool down. Start the device again after a while. This problem may continue despite the steps you have taken. Then you have two options in your hand. Call the Secura milk frother customer care if the milk frother is still under warranty. Otherwise, contact an expert to resolve this issue.

5. Overheated container:

You might have filled the container of your Secura milk frother with liquid below the minimum measurement marking. That made the container overheat. As a consequence, it ceased to operate.

Let your milk frother cool down. It may take nearly five minutes. After that, start it again.

Secura Milk Frother Not Frothing!

Your Secura milk frother may not froth milk suitably for various reasons. We will mention those here. Besides, we will discuss what probable measures you can take in such situations.

Why Is Your Secura Milk Frother Not Frothing & What To Do?

1. Using milk having high fat:

Perhaps, you have poured high-fat milk for frothing in your Secura milk frother. It might be the reason that your milk frother is unable to froth properly that particular milk. High-fat milk possesses higher glycerol levels that can hinder the process of frothing. It may produce thick and creamy foam, but it won’t last much longer.

To avoid such a situation, you can choose milk that has comparatively low fat.

2. Using old milk:

Maybe, you have chosen old milk for frothing in your milk frother. If milk ages, its glycerol levels increase. That’s why your milk frother isn’t frothing.

So, we don’t recommend you use old milk for frothing in your Secura milk frother.

3. Using burned milk:

Probably, you have used burned milk to froth in your Secura milk frother. As a result, it is not frothing. When milk burns and becomes brown in color, the proteins in it break down. In such a situation, frothing becomes impossible.

Change the burned batch of milk. Allow your appliance to cool down. Take a fresh batch. Start again to froth this fresh milk. Hopefully, you will get rich and creamy foam now.

4. Inserting the wrong whisk:

Your Secura milk frother has two whisks. One is for heating milk. The other is for frothing milk (without heat) or heating or frothing milk at the same time.

When you want to froth or heat or froth milk together, you should remove the heating whisk and store it as the user manual of your milk frother indicates. Your Secura milk frother will not froth milk if you use the heating whisk instead of the frothing whisk.

Therefore, you should always ensure selecting the frothing whisk before frothing milk in your milk frother.

5. Inserting the frothing whisk improperly:

If you insert the frothing whisk improperly inside the container, your Secura milk frother won’t froth.

So, each time before frothing, insert the frothing whisk into the axle in the container of your milk frother.

6. Selecting the incorrect program:

By reading the user manual of your Secura milk frother, you surely will come to know that it has at least three programs. They are- ‘heating only’, ‘heating and frothing’, and ‘frothing without heat’. If you select the ‘heating only’ program, your Secura milk frother won’t froth.

So, choose the correct program consciously to avoid disappointment.

Secura Milk Frother Not Heating!

At times, you may encounter one of the most common problems with your Secura milk frother. That is, your milk frother isn’t heating up as it should. This can happen for various reasons. Now we will discuss them with their solutions.

Why Is Your Secura Milk Frother Not Heating & What To Do?

1. The motor is faulty:

Your Secura milk frother usually rotates while heating milk. If it does not rotate, you can assume that the motor of your milk frother could be broken or damaged. That’s why your milk frother is not heating.

If it happens, you need to replace the motor with a new one. Contact an expert who can help you replace it. However, if your milk frother still covers the warranty, call the Secura milk frother customer care. Alternatively, you can take it to the shop from where you have purchased it.

2.  The heating element is damaged:

Your Secura milk frother won’t heat if its heating element is damaged.

In this case, contact the Secura milk frother customer care or take it to the retailer from whom you have purchased it (if the warranty hasn’t yet expired). Or else you can take assistance from a technician to check and replace the damaged heating element.

3. Voltage fluctuations:

Suppose you are working with your Secura milk frother to heat milk. At that same time, your house is experiencing voltage fluctuations. Due to voltage fluctuations, the heating element of your milk frother’s operational efficiency will become lower. As a consequence, the heating time will be longer than usual.

In such conditions, we don’t recommend you run your device. During voltage fluctuations, running it can cause temporary malfunction or, in extreme circumstances, permanent damage.

4. Damaged milk frother:

If the causes and troubleshooting suggestions mentioned earlier do not work, your Secura milk frother has ultimately been damaged. As a consequence, it is not heating up.

In this case, you can either take it to a professional for repair or purchase a new one to replace the damaged one. If the warranty still applies, you can get a replacement from the retailer or the manufacturer.

Secura Milk Frother Not Turning On!

Sometimes, Your Secura milk frother may not turn on. It is a very common issue with all types of electric milk frothers. Several reasons may cause this issue. So, don’t be upset. Don’t abandon the milk frother yet.

Let’s find out those reasons together with their troubleshooting.

Why Is Your Secura Milk Frother Not Turning On & What To Do?

1. The milk frother is not connected to the power source:

If your Secura milk frother is unplugged or has a loose power cord, you may have trouble turning it on.

Check to see that the device is connected to a power source. Make sure that it has been securely plugged into the wall outlet.
2. Faulty and inoperable wall outlet:

You may have already plugged the milk frother into a wall outlet. However, it is not turning on.

Verify whether the wall outlet you’re using for your Secura milk frother is operational. You can do this by plugging your air fryer into another wall outlet. If your milk frother turns on, you can be sure that the previous wall outlet used for your milk frother is faulty and inoperable.

3. Defective power cable: 

If the power cord of your Secura milk frother becomes defective, it won’t turn on.

You must replace the defective power cord to operate your device. You can buy a replacement power cord from various online markets. You can also contact Secura milk frother customer care to purchase a new power cord.

4. Insufficient electricity supply:

Your Secura milk frother won’t turn on if the electricity supply is insufficient.

In such a situation, determine the voltage of the electricity in your house using a voltmeter. You cannot operate your appliance if it is low. So, make sure sufficient electricity supply to activate the appliance.

5. Issues relating to the internal parts:

Your Secura milk frother won’t turn on if it has any issues inside.

Examine every internal part, including the heating element, the rotatable device, and the motor. Verify that each part is securely fixed to its position. Ensure that there are no broken parts inside.

If you cannot locate internal issues, you should contact the Secura milk frother customer care or take your milk frother to a technician.

6. The parts are assembled incorrectly:

Perhaps, the parts of your Secura milk frother are not assembled correctly. As a consequence, it is not turning on.

You can resolve this problem by installing the parts following the instructions written in the user manual of your milk frother.

7.  The selector switch has not been pressed:

If you forget to press the selector switch of your Secura milk frother, it won’t turn on.

Press the selector switch as suggested in the user manual to turn the appliance on.

Secura Milk Frother Not Working!

Your Secura milk frother may stop working after using it for a while. Don’t become frustrated. There are a few reasons for it. These potential causes and suggestions for addressing them are outlined below.

Why Is Your Secura Milk Frother Not Working & What To Do?

1. Faulty power outlet:

Your Secura milk frother won’t work if you connect its power cord to a faulty wall outlet. It is an electrical device. So it cannot function without an adequate power supply.

Confirm that the power outlet you use for the milk frother is in good working condition.

2. Damaged or loosely connected power cable:

The power cable of your Secura milk frother must be plugged in correctly to the wall outlet. If it is loosely connected or somehow damaged, your Secura milk frother won’t work.

Verify that the power cable is flawless and accurately plugged in.

3. Inadequate supply of electricity:

If your Secura milk frother can’t get as much electricity as necessary, it won’t work.

Therefore, you should connect the milk frother to a regular and established power source. Ensure that the power cord and outlet are in good condition to supply adequate power to your milk frother.

4. Damaged internal parts:

If any of the internal parts of your Secura milk frother fail, it will not work.

Check those parts to confirm that they are in good order. You can also seek help from a certified technician to fix this problem. If the milk frother is still under warranty, you should e-mail CustomerCare@thesecura.com with the essential information suggested in the user manual.

5. Improperly inserted whisks:

Your Secura milk frother has two kinds of whisks. One of them is a heating whisk. The other is a frothing whisk. When you want to heat milk, insert only the heating whisk. If you want to froth (without heating) or froth or heat together, insert the frothing whisk. Never insert both of them at the same time.

Besides, be cautious about installing the correct whisk into the hinge at the bottom of the container. Without proper placement of the whisks, your kitchen appliance will neither heat nor froth.

6. If the container is empty:

There is an automatic safety feature in your Secura milk frother. If you do not pour any milk or liquid into the container but press the selector switch to start the appliance, it won’t work. Rather it shuts off automatically to avoid overheating.

7.  The selector switch has not been pressed:

Your Secura milk frother won’t work if you don’t press the selector switch.

Press the selector switch, and your Secura milk frother will start to work.

8.  The milk frother is damaged:

If the causes and troubleshooting suggestions noted earlier do not work, your Secura milk frother has finally been damaged. So it is not working.

You can take it to a professional for repair. Otherwise, purchase a new one to replace the damaged one. If the warranty still applies, you can get a replacement from the manufacturer by maintaining the proper procedure mentioned in the Secura milk frother user manual.